Withdrawals & Deposits

How to withdraw your assets

By following a few simple steps, you can easily withdraw from your account. Here is how: - Login to your Bololex account - Go to “Funds” section - Click on “Withdraw” button the wallet row - Enter the quantity and address - Click on “Confirm” - You will receive an email with the corresponding link - Click on the link for a withdrawal request Fees: Bololex charges withdrawal fees only to cover its costs (such as blockchain fees of making transactions) for some specific toke...

Withdrawal statuses

After submitting a request for withdrawal, it will be processed through several stages before final completion. The statuses are: - Pending: Your request will be pending until you click on the link provided in the email sent to your address. Only then, your request will be accepted. It is also possible that technical maintenance procedures are being held on the platform, in which case you will be notified. It will appear in the top notification bar. - Accepted: Your withdrawal request w...

My withdrawal is not working, what can I do?

In case your withdrawals are not processing, we are here to help. - Make sure you have clicked on “Confirm” button, in other case your request for withdrawal will not be processed. After submission a pending withdrawal box will be shown. You can also check for possible error messages, if mentioned step did not work. - Your withdrawal status will be “Pending” until you have clicked on the link in the email sent to your address. After following the link, your status will move towards “Conf...

How to withdraw BOLO token?

BOLO is currently circulated at Bololex exchange, as you can purchase energy to vote and spin the wheel, also buy badges for your coin to be get listed faster. However, if you want to withdraw your BOLO tokens, here are the steps to follow: - Go to https://stellarterm.com/ - Hit the “Sign Up” button, accept the Terms of Use, and press “Generate keypair”. StellarTerm will now show you the “Public key” and the “Secret key” of your freshly created wallet, store your secret key. - Login to your a...

How to deposit?

For deposits, follow these steps: - Login to your Bololex account - Go to “Funds” section - Click on “Deposit" button next to the desired currency - A QR code and a corresponding address will be seen for deposit. You can either send your coins to mentioned address or scan the code with your wallet application. You can click on “Get new address” button to generate a new address (note your old address will still be valid). Note: - Always make sure to match the address and the ...

Purchases with fiat

If you want to purchase BTC coins with your fiat money, our exchange allows you to complete it through the Toshigateway system. To do so: - Login to your Bololex account - Go to the “Funds” section - Click on the “T" button next to the "Deposit/Withdraw" buttons in the BTC currency line - An external link will open transferring you to the Toshigateway website, where you will be asked to input your card information and desired purchase amount - Once done, come back to your Bololex a...

Can I deposit with Ethereum smart contract ?

Ethereum smart contract transactions are not supported at Bololex exchange. If you are not sure about what type of transaction it is, contact the sender before submitting the request.

My deposit is not visible, what can I do?

Deposit time varies based on network speed and number of confirmations required, meaning that without being processed by the blockchain, transactions cannot be credited. The speed of the process varies and is only based on the blockchain of the coin you are depositing and a few minutes processing time. Remember to check deposit instructions precisely, as some currencies may require a tag or a memo. What to check if you don’t see your deposit: - Check the block explorer of your deposited ...

Why should I pay an ETH fee for my withdrawal?

Bololex charges withdrawal fees only to cover the blockchain operational costs and fee, the fee for tokens is usually charged with the currency of the blockchain. You can see details on the fees in the markets' info page on the landing or when you withdraw in the withdrawal window. In the withdrawal window, you will also see the exact amount of fee you will be charged and how much you will get delivered to your wallet.